WARRANTY
At STARLEX, we take pride in the superior quality of our eyewear. That's why all our glasses come with a 2-year legal warranty, as per the EU regulations, ensuring that you can enjoy your stylish eyewear with complete peace of mind.
In the rare event of a manufacturing defect, whether in the frame or lenses, we’ve got you covered. Feel confident in your choice with STARLEX’s guarantee.
What’s Covered:
- Manufacturing defects in the frame or lenses of your glasses.
What’s Not Covered:
- or accidents that occurred while wearing or handling the product.
- such as screws, metal parts, or non-essential components, are not covered.
Warranty Claim Process:
- original product packaging safe.
- warranty form here, providing a detailed description of the issue.
- replacement product. If the original product is out of stock, you’ll receive a comparable model of your choice.
Important Information:
- The warranty is valid for 2 years from the date of purchase, as mandated by law.
- Any further warranty requests will be reviewed on a case-by-case basis.