WARRANTY

At STARLEX, we take pride in the superior quality of our eyewear. That's why all our glasses come with a 2-year legal warranty, as per the EU regulations, ensuring that you can enjoy your stylish eyewear with complete peace of mind.

In the rare event of a manufacturing defect, whether in the frame or lenses, we’ve got you covered. Feel confident in your choice with STARLEX’s guarantee.

What’s Covered:

  • Manufacturing defects in the frame or lenses of your glasses.

What’s Not Covered:

  • or accidents that occurred while wearing or handling the product.
  • such as screws, metal parts, or non-essential components, are not covered.

Warranty Claim Process:

  1. original product packaging safe.
  2. warranty form here, providing a detailed description of the issue.
  3. replacement product. If the original product is out of stock, you’ll receive a comparable model of your choice.

Important Information:

  1. The warranty is valid for 2 years from the date of purchase, as mandated by law.
  2. Any further warranty requests will be reviewed on a case-by-case basis.